We believe in helping people to take control of their own health, and ensuring that everyone has reliable health information to allow them to make really informed decisions. Having supported lots of employees over the years, we’ve seen how the positive impact of having the support of colleagues and managers at work can help people’s recovery. The understanding of a person’s ‘work family’ can make all the difference in helping someone choosing to continue working through treatment or return to work after.

People have a lot to worry about following a cancer diagnosis, so let’s be honest; the last thing they need is to worry about work too. Being a supportive employer can help reduce their anxiety and give them the confidence to cope with cancer at work.

Your legal obligation

Employees with cancer are protected from discrimination in the workplace by the Equality Act 2010. It also covers employees with caring responsibilities – a fact that is sometimes forgotten. As a manager, you will want to be supportive but may not know how to express this. You want to enquire after their welfare but avoid sounding as if you are pressuring the person to come back to work, or questioning their performance.

Under the employment legislation, cancer is defined as a disability. Organisations have a legal duty to make reasonable adjustments to the workplace for employees diagnosed with cancer. There is no fixed description or check list for companies to follow.

Different people will need different help at different times
  • Some don’t feel able to think about work, whilst others need to keep as much normality as possible.
  • Some don’t want anyone at work to know, while others want everyone to be kept informed.
  • Side effects can vary (tiredness, changes in appearance or chemotherapy related ‘brain fog’), so there may be times when you need to adjust working hours or the role itself.
Flexibility and communication are key

Making reasonable adjustments will depend on the employees’ needs and circumstances of the business. As the side effects and employee’s needs change, so should the workplace adjustments.

You HR department should check that your sickness and absence policies are up to date. They may want to introduce a cancer care or critical illness policy too. And provide training for managers on how to support employees with long term illnesses, as well as cancer.

Your role as a manager

You may also have to support a broader network of working colleagues who may well be unaware of their work-mate’s diagnosis, or may feel awkward and not know what to say, or how to interact with their colleague who has cancer.

It’s important to have a full discussion with the employee and ask what (if anything) they want other people to know, how they want you and the HR department to treat them etc. Whatever their wishes and approach, confidentiality is hugely important. You should not tell anyone without the individual’s permission, so be sure to agree a communications plan with them.

Unfortunately, cancer is often a taboo in most aspects of someone’s live, especially in the workplace. When a person is first diagnosed, they may be in shock and feel like a burden. In their eyes, they have suddenly turned from a valued employee into a cancer patient, and will be reliant on support from medical professionals and their work family.

A cancer diagnosis will turn their world upside down. They may have been used to being in complete control of their life and their work – overnight, their priorities have to change completely.

Many employees find it difficult to adjust to ‘normal’ life following a diagnosis of cancer. When people return to work, the rest of the team will be delighted to see them. However, it’s understandable that in a fairly short amount of time they get used to having the person back again and don’t realise that they may be feeling tired or have other symptoms or side effects as a result of treatment.

A job can give someone a sense of normality to their life, restore social contact and income, and help with recovery. A well attuned HR team and supportive work family can make all the difference in helping vulnerable employees stay at work, and ease back into work following treatment.

Check out our case studies to see first-hand the difference we can make to your people

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