Our support services

access support programme

Information & guidance

Worried about a symptom, in treatment or caring for a loved one with cancer?

Our experienced team of client navigators will guide you on any step of your journey. Answering your questions and sharing trusted information and local services.

cancer support programme

Cancer support

Been diagnosed with cancer or in remission?

A dedicated team is by your side through every stage of your cancer journey. Helping you navigate everything around you, finding you the right support and helping you achieve the best possible outcomes.

carer support programme

Carer support

Looking after a loved one with cancer?

A dedicated case manager is here whenever you need help. Sharing trusted information, listening when you’ve had a tough day and giving you a helping hand with everyday life.

Your personal cancer guide

We work alongside your employer, insurer and health services to help you navigate your journey more easily. As an extra pair of hands,
we’ll help coordinate everything around you and connect you to trusted experts, services and information that you might need along the way.

Helping you balance life

We’re here to offer help and guidance wherever you need it, in every aspect of your life.

physical wellbeing


  • Physical health
  • Fitness
  • Nutrition
  • Sleep

emotional wellbeing


  • Mental health
  • Self-image
  • Personal beliefs
  • Religious values

financial wellbeing


  • Income & savings
  • Home
  • Insurance policies
  • Employee benefits

social wellbeing


  • Friends & family
  • Hobbies
  • Lifestyle
  • Fertility

professional wellbeing


  • Return to work
  • Support network
  • Career goals
  • Personal development

A dedicated support team

You will be allocated a case manager to discuss your needs and how we can help. One of our cancer nurse specialists will also
be on hand to make sure you understand your options and get the best possible support, from diagnosis and treatment, to life after cancer.

Dependent on your support programme

Highly flexible support

No matter where you are on your journey, you can access our support via email, phone or your portal which also includes live chat. And because work at your pace, you can dip in and out of our service whenever you like.

A father-to-be

“Reframe took care of every little detail when it came to supporting me through treatment so that I could focus on my recovery and family. My case manager was like my very own personal assistant who I knew I could call on whenever I needed it. It’s amazing that you’ve never met this person in real life, but I’ll never forget the happiness and support that [Jodie] gave me.”

James, a fibre engineer at BT

Read James' story

Client login

Access support, update your details, set a goal or search for trusted resources and information.

About Reframe

We’ll be with you and your family at every step, ensuring you find the right information, specialists and the support you need.