Our support services
Information & guidance
Worried about a symptom, in treatment or caring for a loved one with cancer?
Our experienced team of client navigators will guide you on any step of your journey. Answering your questions and sharing trusted information and local services.
Been diagnosed with cancer or in remission?
A dedicated team is by your side through every stage of your cancer journey. Helping you navigate everything around you, finding you the right support and helping you achieve the best possible outcomes.
Looking after a loved one with cancer?
A dedicated case manager is here whenever you need help. Sharing trusted information, listening when you’ve had a tough day and giving you a helping hand with everyday life.
Your personal cancer guide
We work alongside your employer, insurer and health services to help you navigate your journey more easily. As an extra pair of hands,
we’ll help coordinate everything around you and connect you to trusted experts, services and information that you might need along the way.
Helping you balance life
We’re here to offer help and guidance wherever you need it, in every aspect of your life.
- Physical health
- Mental health
- Personal beliefs
- Religious values
- Income & savings
- Insurance policies
- Employee benefits
- Friends & family
- Return to work
- Support network
- Career goals
- Personal development
A dedicated support team
You will be allocated a case manager to discuss your needs and how we can help. One of our cancer nurse specialists will also
be on hand to make sure you understand your options and get the best possible support, from diagnosis and treatment, to life after cancer.
Dependent on your support programme
Highly flexible support
No matter where you are on your journey, you can access our support via email, phone or your portal which also includes live chat. And because work at your pace, you can dip in and out of our service whenever you like.
“Reframe took care of every little detail when it came to supporting me through treatment so that I could focus on my recovery and family. My case manager was like my very own personal assistant who I knew I could call on whenever I needed it. It’s amazing that you’ve never met this person in real life, but I’ll never forget the happiness and support that [Jodie] gave me.”
James, a fibre engineer at BTRead James' story