We're dedicated to driving better outcomes for patients

Our values

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Proactive
We stay ahead of the curve, anticipating needs and actively seeking solutions. By being proactive we can provide timely support and interventions that enhance the wellbeing and outcomes of those affected by cancer.
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Compassionate
We support people with empathy, kindness and understanding, recognising the unique emotional and physical struggles they face. We create a safe and supportive space where patients and their loved ones can express their concerns and fears.
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Empowering
We empower people to make informed decisions, take control of their wellbeing and find strength in themselves. We empower patients to navigate their journey with confidence, promoting autonomy and self-advocacy.

What makes us different?

  • Navigating the entire
    cancer pathway

    From screening to recovery, and return to work. We have nurses and support managers who specialise in palliative care providing expertise and compassion.

  • Single point of
    contact for patients

    Patients have a dedicated team providing a single point of contact through the pathway.

  • CQC
    regulated

    Being regulated by the Care Quality Commission means we can provide clinical guidance to patients, and liaise with their care teams.

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A history of over 10 years of exceptional support through cancer

  • 2012 | Reframe Cancer founded

    Reframe was founded to serve a gap in support around cancer treatment. We saw opportunity to provide much needed continuous, holistic support.

    Reframe Cancer (then known as Harley Street Concierge) initially helped people using private healthcare for their cancer treatment. Their dedicated Reframe Cancer Nurse Specialist was there every step and provided comprehensive support and information on alternate treatment paths, using our relationship with oncologists to arrange second opinions.

  • 2016 | Cancer support for employers

    Our heritage allowed us to expand and offer cancer support services to employers looking to better support their people through cancer. The programmes support both people living with cancer, and their loved ones. Today Reframe Cancer works with insurance, technology and software organisations covering over 1.1 million lives.

  • 2022 | Personal, private cancer support

    The COVID-19 pandemic put immense pressure on the healthcare system, resulting in the post-covid cancer backlog. Missed and delayed diagnosis’ have left gaps in support – making more choice to access help even more crucial.

    In 2022, we launched private support for individuals for anyone diagnosed with cancer, or supporting a loved one through cancer. 

  • 2023 | Services for employers - from SMEs to large enterprises

    In 2023, we evolved our services to help employers of all sizes offer comprehensive cancer support to all employees. Creating affordable plans makes cancer support accessible to any sized business, enabling enhanced employee wellbeing benefits and increasing the availability of support. 

    Our service also acts as an affordable solution for employers without private medical insurance to provide expert NHS navigation through cancer.

  • 2025 | Cancer screening

    Early diagnosis gives the best chance of successful treatment. We're passionate about detecting more cancers at earlier stages, and developed our screening and support service to help with late diagnosis challenges in the UK.

    We launched an innovative approach to cancer screening, developing a screening platform that delivers personalised cancer risk, health guidance and screening eligibility. We offer screening tests for 6 common cancer types.